Overcoming the hospitality staff crisis

Unpacking hospitality’s staff crisis post-Brexit and post-pandemic,

In this week’s ‘Deep Dive’ episode, Chris is joined by Kate Nicholls, chief executive of UKHospitality; Martin Murray, former ‘Silks’ nightclub owner; and James McAllister, reporter at Big Hospitality and Restaurant Magazine

The conversation begins with guests discussing the key contributing factors towards the high level of staff shortages in the hospitality sector – including travel restrictions, the pandemic, and how Brexit complicates post-pandemic recovery.

The discussion moves on to explore structural issues within the industry, and why some hospitality workers are not returning to their roles, despite the furlough scheme drawing to a close.

Guests debate whether vaccine passports are a practical solution for nightclubs, and whether the government could or should be doing more to support the industry. And guest Martin Murray, shares his personal experience of deciding to close his nightclub, which his family have owned for nearly 50 years, due to lockdown and Covid restrictions.

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